How can we help you?

Search our knowledge base, browse FAQs, or reach out to our dedicated support team.

Email Support

Get help within 24 hours.

support@bhojanpos.com

Phone Support

Available for urgent requests.

9843241328
9864405455

Visit Us

Inovex Media & Tech

Kathmandu, Nepal

Frequently Asked Questions

Find quick answers to common questions about BhojanPOS.

How do I add a new menu item?
Navigate to the 'Menu Management' section in your admin dashboard. Click 'Add Item', fill in the details like name, price, category, and image, then click 'Save'. The item will instantly sync to all your billing terminals.
Can I use BhojanPOS offline?
BhojanPOS is a cloud-based system that requires an active internet connection for real-time syncing. However, our local cache allows you to continue taking orders during brief connection drops, syncing once reconnected.
How do I connect a kitchen printer?
Go to Settings > Hardware > Printers. Ensure your printer is on the same network. Click 'Add Printer', enter the IP address, and assign it to a specific category (e.g., Kitchen, Bar) to route tickets automatically.
Is there a limit to how many staff accounts I can create?
No, BhojanPOS allows you to create unlimited staff accounts. You can assign specific roles and permissions to each account to control access to sensitive information.
How do I view my end-of-day sales report?
In the dashboard, navigate to the 'Reports' section. Select the 'Day End Report' tab, choose your date, and you will see a comprehensive breakdown of sales, taxes, discounts, and payment methods.
What happens if I forget my admin password?
Click the 'Forgot Password' link on the login screen. Enter your registered email address, and we will send you a secure link to reset your password.

Still need help?

Our support team is always ready to assist you with any technical issues or inquiries.

Contact Support Team